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Turning Feedback Into Action

When feedback is given, I often advise the receiver to respond with the following phrase:

Thank you so much for your feedback. I appreciate your candor. You’ve given me something to think about.”

And then I suggest that they take some time to consider the feedback they’ve been given.

Therefore, I want to thank you for completing the brief survey contained in the last Newsletter and for providing your feedback. I do value your input.

WHAT YOU SAID
You said that you are happy with the content, and that you are happy with the frequency. What you want more of are articles which focus on professional development as well as strategies and skills that will help you be more effective in your role.

This is perfect because that’s exactly what I do with my clients, and what I want to do with my readers.

WHY
Why bother to share ideas with others?

Don’t you already have enough to do?  You sure do. We all have plenty to do, but sharing ideas is a way to help people be better at what they do.

Every time you share an idea or an article with someone, it’s an opportunity to have a conversation about it.  While there may be few completely original ideas in the area of ‘interpersonal skills development,’ there are new ways to look at things.  Sharing ideas allows everyone to sharpen their ability to reflect, articulate, interact, and gain learnings in the following areas:

New Connections: The smartest guru subject matter expert is wasting knowledge if they are not sharing it! No one person can think of everything so why not pool intellectual resources and stimulate everyone’s thinking?

Give and Take: You never know when something you say or  information you share is going to resonate, stimulate or inspire someone else. And you never know when you will learn something that you can put to use right away to improve your abilities, making you more effective or efficient.

Share, Reflect, Discuss: Sharing information allows people to reflect on how content applies to them and how they might be able to use and integrate new ideas, strategies, and skills into their current skill portfolio.

Different is Better: The more variety that goes into the mix, the better the outcome. An openness to different voices, ideas, and approaches broadens the variety of angles and solutions to consider. Creativity usually starts with expansive thinking. In fact, try to be open to the possibility that better outcomes can start with a wider variety of input. You are limited only by your creativity. Reach beyond your organization, industry, age group, culture, usual pack, for input.

HOW
If it was easy to take ideas, make them actionable, and then see the results, I might not be in business! There are things that people can learn from reading an article; and articles are great springboards for discussion that can lead to strategy creation, skill development, and a specific description of observable outcomes.

It requires:

Confidence in Yourself: You have to believe that you can do something differently than you are currently doing and that doing so will make you more effective. Do you think the outcome is achievable? Do you have the motivation needed? Are you ready to demonstrate the professional discipline?

Risk Requires Discomfort: Accept that there will be discomfort. The more you do a new thing, the more you learn from it. The more you practice, the more efficient you can become. It is not likely that discomfort will last forever, or remain at the same level.

Patience is Essential:  Don’t expect immediate success. Focus on progress rather than perfection. No one can predict the future with 100% certainty and you don’t know what unexpected things you will learn or run across on your way to the desired goal. You may learn about the limits of your comfort with risk and the limits of your ability. Stay focused on the value of the goal.

Export the Goal: Share the desired outcome with others – especially those whose help and support you may need in order to get it done. Keep it simple and make it easy for others to understand what you are trying to accomplish as well as what the benefit (to them) may be.

Act with Purpose: Think before you act. When you identify what you want to do, you can also identify what you usually do. The goal is to replace the old behavior with the new one. Sometimes it can require that you first need to stop the old behavior, which is not as easy as it sounds. First you need to be aware of the situations and individuals that prompt the old behavior. So think about those situations prior to being in them.

WHAT ABOUT YOU?
What makes you share content you find valuable? Let me know what you do with valued and thought provoking content. Click on the link below, and tell me how and why you share useful and relevant information that you come across. I’ll send a gift card to the person who submits the best response and share what I learn with you.

Let me know what you do! Email Joni Daniels!

This entry was posted on Tuesday, March 14th, 2017 at 12:58 pm. Both comments and pings are currently closed.