Joni Daniels

Engaged: Near or Far

Employee engagement is what organizations are focused on today and the success or failure to create an engaged workforce lies squarely between the manager and the employee. It’s been said that people join organizations but stay because of management. The factors that impact employee engagement can include:

Since the quality of all of the above listed aspects can mean different things to different people, managers need to engage their employees in a conversation about how they view where their employer sits with regard to these factors. That is how they can assess how their efforts to engage are going. While a manager may not be able to impact some of them, the conversation goes a long way toward making the difference in how engaged employees truly are.

But what if you are working with employees who are working remotely? Is it any different?

In working with managers who manage employees that don’t conduct their work in the office, I often hear about the challenge of creating strong connections with other team members and with other parts of the organization for the employee. The best manager’s ask themselves on a daily basis “What can I do today that will remove obstacles for my people and support their progress?”

What can a manager DO to facilitate an employee’s success?

If it doesn’t appear to your employees are engaged, think about what role you might be playing in that missed connection. Near or far – the manager is often the key connection that either engages or allows detachment.

When your employees see that what they do daily matters; that’s engagement. It won’t matter if they are down the hall, down the street, or in another state.